Memos and Updates
For answers to commonly asked questions regarding our policies and procedures, download a Memo or Update below. For a copy of the current version of our Correspondent Guide call 1-800-521-7561.
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Memos and Updates

Date Uploaded
Home Valuation Code of Coduct4/29/2009 PDF
Reminder of the name change for the Mortgage Service Center5/29/2009 PDF
Reg Z Revisions - Early Disclosure Requirements6/10/2009 PDF
Underwriting and Documentation Changes7/30/2009 PDF
Condominium Guideline Changes June-200910/28/2009 PDF
Acquisitions or Mergers12/4/2009 PDF
Refinances of Dollar Bank Construction Loans1/8/2010 PDF
4506-T Requirement at Application and Closing2/12/2010 PDF
Loan File Submission5/25/2010 PDF
Revised Schedule of Fees & Document Requirements for a Trust and POA7/2/2010 PDF
Adjustments to risk based pricing rate conversions eff 9-7-20109/3/2010 PDF
MDIA TIL APR Tolerance for ARM Loans9/29/2010 PDF
FACT Act Risk Based Pricing Final Rule1/5/2011 PDF
Elimination of the Depletion of Assets Program1/19/2011 PDF
New Address for the Dollar Bank Servicing Center1/20/2011 PDF
MDIA interim rule for loans with variable rates or payments1/31/2011 PDF
Risk Based Pricing Revisions that will go into effect on 2-15-20112/10/2011 PDF
Detailed Release Notes for the Product Guidelines effective March 16 20113/14/2011 PDF
Updated Product Guidelines Memo 03-11-20113/14/2011 PDF
Power of Attorney Utilization6/10/2011 PDF
Uniform Appraisal Dataset (UAD) Acceptance9/1/2011 PDF
Revision of refinance lock period from 45 to 60 day12/16/2011 PDF
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Contact Us:
1-800-521-7561

Dollar Bank representatives are available Monday through Friday from 9:00 AM to 5:00 PM EST.